Sector · Medical & Dental Practices · HIPAA-First Managed IT

A full waiting room and a down system is not a combination you ever want.

Your practice runs on technology from the moment the first patient checks in: scheduling, charts, imaging, claims. NextGen keeps independent medical and dental practices across McHenry and Lake Counties running, protected, and HIPAA-documented — for one flat, all-inclusive rate.

The stakes

In a practice, downtime has a waiting room watching.

Built for practices

One accountable partner for every system in the building.

Clinical uptime

PM, EHR & imaging that just work

Proactive monitoring and priority response for your practice management, charting, and imaging systems — and we own the vendor calls, so "not our problem" is never the answer you hear.

HIPAA, handled

Compliance built into the service

Annual security risk assessment, signed BAA, staff training, encrypted devices and backups — the documentation OCR and your cyber-insurance carrier ask for, maintained year-round.

Front-office flow

Check-in to claim, uninterrupted

Workstations, phones, scanners, and payment systems supported end to end, with after-hours maintenance so nothing is patched or rebooted while patients are in chairs.

The security stack

Watched around the clock — because attacks don't book appointments.

Every practice runs the same layered stack we deploy for our behavioral health clients, scaled to your size and included in your flat rate:

Blackpoint MDR — 24/7 detection & response Emsisoft — endpoint protection on every workstation IronScales — AI email threat defense Encrypted, test-restored backups MFA & access control everywhere PHI lives

When something suspicious happens at 2 a.m., a security operations team responds in minutes — not a ticket queue on Monday morning while your schedule is full.

Why practices choose NextGen

Owner-led service, priced like a budget line, not a mystery.

Flat rate

One number per seat

Support, security, backup, compliance, and reporting in one predictable monthly rate. No surprise invoices after a busy month of tickets.

Local

On-site fast

Based in Lake in the Hills — when hardware fails in an operatory or at the front desk, we're a short drive away, not a shipping label.

Accountable

The owner knows your practice

You get Andrew's cell, not a rotating account manager. One person is responsible for your uptime, and you know his name.

Find out where you stand — before someone else does.

Our free IT security assessment gives your leadership a plain-English report on your risks, your compliance gaps, and exactly what it would cost to fix them. No obligation, no jargon.

Request the free assessment